This Privacy Policy is a legally operative document governing how Eagna Pty Ltd, uses, stores, and discloses personal information. It applies to all individuals and organisations who interact with us, including job candidates, placed contractors, client organisations and their personnel, referees, website visitors, and marketing subscribers.
Recruitment businesses handle particularly sensitive categories of personal information. We take this responsibility seriously and operate in full compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the Privacy and Other Legislation Amendment Act 2024, and the Spam Act 2003 (Cth).
By submitting your resume, registering with us, engaging our services, or subscribing to our communications, you confirm that you have read and understood this Policy and consent to our handling of your personal information as described herein.
Eagna Pty Ltd is a technology sector recruitment agency providing permanent placement, contract, executive search, and payroll services across Australia. We connect innovative employers with skilled technology professionals, and support candidates in finding meaningful careers aligned with their values and ambitions.
We are committed to handling all personal information with the discretion, care, and transparency that the recruitment context demands.
This Policy applies to all individuals and organisations whose personal information we collect or handle, including:
When you register with us, submit a resume, or are considered for a role, we may collect:
Sensitive information attracts a higher level of protection under the Privacy Act 1988 (Cth). In certain circumstances, and only with your express consent, we may collect:
We will never collect sensitive information without your express consent. Declining to provide sensitive information will not disadvantage your candidacy unless it is a genuine legal or inherent requirement of a specific role. Where we collect diversity data, it will never be used in any way that disadvantages you.
When engaging with a client organisation, we may collect personal information about client representatives, including:
When a candidate nominates a referee, we collect the referee’s name, position, organisation, contact details, and the professional feedback they provide. Candidates are responsible for informing their nominated referees that their details will be shared with us and that we will contact them for this purpose.
When you visit our website or interact with our marketing communications, we may collect:
We collect personal information through the following channels:
We collect and use personal information only for lawful purposes directly related to our recruitment activities and business operations. We do not use your personal information for unrelated purposes without your express consent.
We will only send marketing communications where you have provided express or inferred consent as required under the Spam Act 2003 (Cth) and the Australian Privacy Principles. You may withdraw consent at any time (see Section 12).
The Spam Act 2003 (Cth) requires that we hold your consent before sending commercial electronic messages, including marketing emails and job alert notifications. We operate on the following basis:
Express consent is given when you actively opt in to receive communications from us, for example, by ticking an opt-in checkbox on a form, entering your email address in a subscription field with clear marketing disclosure, or verbally or in writing requesting our updates. We record the date, time, source, and method of consent for every subscriber.
In limited circumstances, we may infer consent where you have an existing or recent professional relationship with us and the communications are directly related to that relationship. For example, a candidate actively engaged in a job search with us may reasonably expect to receive relevant job alerts. Inferred consent does not arise from a LinkedIn connection or casual contact alone.
By registering with Eagna Pty Ltd and submitting your personal information to be included in our candidate database, you consent to us retaining your profile and contacting you regarding relevant opportunities, unless and until you withdraw that consent. We will contact you periodically to confirm that your details are current and your consent remains active.
We do not sell, rent, or trade your personal information to third parties for their own purposes. We may disclose personal information in the following circumstances:
The core function of a recruitment agency is to present suitable candidates to client employers. Accordingly, we will disclose candidate personal information to client organisations for the purposes of assessing suitability for a specific role. We will not submit your profile to a client without first making you aware of the specific opportunity and obtaining your agreement to that submission.
Client organisations are required by our engagement terms to use candidate information only for the purpose of assessing suitability for the relevant role, and not to retain, re-use, or disclose it for any other purpose.
We use trusted third-party platforms and providers to operate our business. These may include:
These providers are contractually required to handle your information only as directed by us, in accordance with applicable privacy laws and their own security commitments.
Some of our service providers are based overseas, including in the United States. When we disclose personal information to overseas recipients, we take reasonable steps under APP 8 of the Privacy Act to ensure those recipients handle your information consistently with the Australian Privacy Principles. ActiveCampaign implements standard contractual clauses and is certified under applicable international data transfer frameworks.
We may disclose personal information to law enforcement agencies, regulatory bodies, or courts where required by law, or where we reasonably believe disclosure is necessary to prevent or respond to a serious threat to safety, prevent unlawful activity, or protect our legal rights.
In the event that Eagna Pty Ltd or any part of its business is sold, transferred, or merged with another entity, personal information held by us may be transferred to the new business owner as part of that transaction. We will take reasonable steps to notify you of any such transfer and your continued rights in relation to your personal information.
We implement reasonable organisational, technical, and physical safeguards to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Our security measures include:
No method of data transmission or storage is completely secure. In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme (Privacy Act 1988, Part IIIC).
We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by law:
As a recruitment agency, we maintain an active database of candidate profiles. By registering with us and submitting your personal information, you consent to your profile being held in our database and to being contacted by our consultants about relevant opportunities.
We will not present your profile to a client employer without first discussing the specific opportunity with you and obtaining your agreement to that specific submission. We will not make speculative or uninstructed submissions of your profile.
You may request a record of which client organisations your profile has been submitted to at any time. You may update your details, withdraw consent, or request removal from our database at any time by contacting us.
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site. Cookie types we use:
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
We use tracking pixels and link tracking within our marketing emails via ActiveCampaign. These record whether an email has been opened and which links have been clicked and are used solely to measure campaign performance and improve the relevance of future communications. To opt out of email tracking, you may disable image loading in your email client or unsubscribe from our marketing communications entirely.
Under the Privacy Act 1988 (Cth), you have the right to:
To make an access, correction, or deletion request, please contact our Privacy Officer in writing using the details at the end of this Policy. We will respond within 30 days and may need to verify your identity before processing your request. We do not charge a fee for making a request.
You may withdraw your consent to receive marketing communications from us at any time by:
We will process all unsubscribe requests within five (5) business days, as required by the Spam Act 2003 (Cth). You may still receive service-related or transactional messages after unsubscribing from marketing, for example, messages related to an active job search, a placement, or an invoice. These are not marketing communications and are not affected by your unsubscribe request.
Eagna Pty Ltd is committed to advancing diversity, equity, and inclusion in the technology sector. In some circumstances, we or our clients may collect diversity data to support DEI reporting, targeted outreach programs, or measurement of diversity outcomes.
Any collection of diversity data is strictly voluntary. You will always be informed of the specific purpose before being asked to provide it, and your consent will be sought separately and clearly. Diversity data will:
We use automated processes within our email marketing platform (ActiveCampaign) and applicant tracking system to segment our candidate and subscriber database, score engagement based on interactions with our communications and website and personalise the timing and content of our messages.
As required under the Privacy and Other Legislation Amendment Act 2024, we disclose that these automated processes are in use. Importantly, no automated process makes a final recruitment or placement decision. All shortlisting and placement decisions involve human review by our consultants. Automated tools assist our process; they do not replace human judgment.
Our website and communications may contain links to third-party websites, including Seek, LinkedIn, and Indeed. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third-party websites and encourage you to read their respective privacy policies.
If you believe Eagna Pty Ltd has breached this Policy or your rights under the Privacy Act 1988 (Cth), please contact us in the first instance so that we can work to resolve your concern.
Please direct your complaint in writing to careers@eagnaconsulting.com.au with the subject line “Privacy Complaint”. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, applicable laws, or for other legitimate reasons. The revised Policy will be published at www.eagnaconsulting.com.au with an updated effective date. Where changes are material, we will notify existing subscribers and registered candidates by email with reasonable notice before the changes take effect.
For any questions, access requests, corrections, or complaints relating to this Policy or our handling of your personal information, please contact us:
